Returns Policy

In the unlikely event that something arrives damaged please supply detailed photographs of the packaging and damage within 3 days of receipt. We can then discuss and come up with a satisfactory plan of action.

If you are not happy with your purchase please contact me within 7 days of receipt via email, briefly explaining why you request a refund. Once the refund is agreed, please repack the item and return it preferably using the same postal method used to dispatch it.

Return postal costs are at your expense. Once I have received the undamaged piece I can arrange a refund within 7-14 working days. The amount refunded will be minus the original shipping costs.

Unfortunately refunds/ returns cannot be offered for items shipped internationally at this current time.

Please feel free to contact hello@suedewhurst.co.uk with any questions and we will be happy to assist.